(CHEHALIS, WA) -- Beginning early next year Chehalis utility
customers will be able to pay their bills online.
The Chehalis City Council this week approved
implementing the online payment program. City finance director Chun Saul says
it will enhance the customer’s experience by utilizing modern technology. She
says the new online bill pay program should also simplify staff workload and
improve efficiency.
The new online bill pay program approved by the City
Council is “Civic Pay” by Springbrook. The program’s estimated annual cost to
the city is $27,380. The city decided to pay all transaction fees and not to
charge the customers a convenience fee. City staff estimates it will be
available for customers in January or February of 2020.
