(PASCO, WA) -- Franklin PUD is warning customers of a
telephone scam targeting utility customers.
Franklin PUD customers have reported receiving collection calls from
individuals claiming they work for Franklin PUD, the customer is past due on
their electric bill, and the PUD has a truck standing by to shut off their
power. These calls are targeting
Hispanic businesses. The PUD wants to remind customers about potential scams
that may be committed over the phone.
These are not legitimate calls from Franklin PUD.
Franklin PUD does make courtesy collection calls after
customers have received a “Final Notice” bill insert on past due accounts. We do not solicit customers by phone just for
payment. If customers do make a payment
by phone, Franklin PUD gives them a confirmation code.
Any suspicious activity like this should be reported to
Franklin PUD and your local police department.
And if customers are unsure if a call actually is from Franklin PUD,
they should hang up and call Franklin PUD customer service at
509-547-5591. We strive to make our
customers aware of potential scams so they can protect themselves from becoming
victims of identity theft and other fraudulent activities.
